FAQ's

When tabbing to the next block the drop down menu does not automatically pop up, is there a way to avoid this?

When you tab to a drop-down you can use the <Enter> key and it will open up.  You can immediately start typing to quickly find your desired choice.  You can also use the <up> and <down> arrow keys to navigate the list if you’re a heavy keyboard user.  Once your desired choice has been found, you can use either the <tab> OR <Enter> key and it will select your highlighted option.  Tab once more to move to the next input.

Can we run custom reports but filter them by center?

Answer coming soon…

NCA Reporting: Data Collection Detail

The tables below detail how the data in the statistical report are derived.  The information labeled “Query” provides the specific requirements that must be met to be included in the count specified in bold print at the top of the table.  The Case Tab columns and Data Fields columns indicate to NCAtrak users where the data being examined can be found in NCAtrak.

 

 

Total number of children served at the CAC during the reporting period
Query Case Tab Data Fields
Count of cases where the date the case was received by the CAC is within the reporting period, the reason for the referral is ‘allegation of abuse’, and the age of the alleged victim is <=18. Presenting Tab §  Date Case Received by the CAC (within the reporting period)

§  Reason for the Referral (allegation of abuse)

People Tab §  Role (alleged victim),

§  Age at time of Referral (alleged victim’s age <=18)

If a child is the alleged victim on more than one case received by the CAC during the reporting period, the report will count both cases.

 

Gender of Children
Query Case Tab Data Fields
Count of cases where the date the case was received by the CAC is within the reporting period, the reason for the referral is ‘allegation of abuse’, and the age of the alleged victim is <=18, grouped by the alleged victim’s gender. Presenting Tab §  Date Case Received by the CAC (within the reporting period)

§  Reason for the Referral (allegation of abuse)

People Tab §  Role (alleged victim),

§  Age at time of Referral (alleged victim’s age <=18)

§  Gender (alleged victim’s gender)

 

Age of children at first contact with center
Query Case Tab Data Fields
Count of cases where the date the case was received by CAC is within the reporting period, the reason for the referral is ‘allegation of abuse’, and the age of the alleged victim is <=18, grouped by the alleged victim’s age. Presenting Tab §  Date Case Received by the CAC (within the reporting period)

§  Reason for the Referral (allegation of abuse)

People Tab §  Role (alleged victim),

§  Age at time of Referral (alleged victim’s age <=18)

 

 

 

Total number of alleged offenders
Query Case Tab Data Fields
Count of alleged offenders on cases where the date the case was received by CAC is within the reporting period, the reason for the referral is ‘allegation of abuse’, and the age of the alleged victim is <=18. Presenting Tab §  Date Case Received by the CAC (within the reporting period)

§  Reason for the Referral (allegation of abuse)

People Tab §  Role (alleged victim),

§  Age at time of Referral (alleged victim age <=18)

§  Role (alleged offenders)

 

Relationship of alleged offender to child
Query Case Tab Data Fields
Count of alleged offenders on cases where the date the case was received by the CAC is within the reporting period, the reason for the referral is ‘allegation of abuse’, and the age of the alleged victim is <=18, grouped by the alleged offender’s relationship to the alleged victim. Presenting Tab §  Date Case Received by the CAC (within the reporting period)

§  Reason for the Referral (allegation of abuse)

People Tab §  Role (alleged victim),

§  Age at time of Referral (alleged victim’s age <=18)

§  Role (alleged offenders)

§  Relationship to victim (matching NCA report terminology)

§  People Tab – Alleged Offender Unknown (Checked)

This query will add one offender as ‘unknown’ for each case where the Alleged Offender Unknown checkbox is check. Your pick list terms for relationship to victim must each have a match to NCA report terminology on the pick list tab.

 

Age of alleged offenders
Query Case Tab Data Fields
Count of alleged offenders on cases where the date the case was received by the CAC is within the reporting period, the reason for the referral is ‘allegation of abuse’, and the age of the alleged victim is <=18, grouped by the alleged offender’s age. Presenting Tab §  Date Case Received by the CAC (within the reporting period)

§  Reason for the Referral (allegation of abuse)

People Tab §  Role (alleged victim),

§  Age at time of Referral (alleged victim’s age <=18)

§  Role (alleged offender)

§  Age at time of Referral (alleged offender’s age <=18)

Type of abuse reported
Query Case Tab Data Fields
Count of cases where the date the case was received by the CAC date is within the reporting period, the reason for the referral is ‘allegation of abuse’, and the age of the alleged victim is <=18, grouped by the type of alleged maltreatment(s) identified at the time of the referral to the CAC. Presenting Tab §  Date Case Received by the CAC (within the reporting period)

§  Reason for the Referral (allegation of abuse)

§  Presenting Tab – Alleged Maltreatment (matching NCA report terminology)

People Tab §  Role (alleged victim),

§  Age at time of Referral (alleged victim’s age <=18)

When multiple alleged maltreatments are selected on a case, each will be included in the count. Your alleged maltreatment terms must each have a match to NCA report terminology on the pick list tab.
Race or ethnicity of total children seen at CAC during the reporting period
Query Case Tab Data Fields
Count of cases where the date the case was received by the CAC is within the reporting period, the reason for the referral is ‘allegation of abuse’, and the age of the alleged victim is <=18, grouped by the alleged victim’s race. Presenting Tab §  Date Case Received by the CAC (within the reporting period)

§  Reason for the Referral (allegation of abuse)

People Tab §  Role (alleged victim),

§  Age at time of Referral (alleged victim’s age <=18)

§  Race (for the alleged victim – matching NCA report terminology)

Your terms for race or ethnicity must each have a match to NCA report terminology on the pick list tab.

 Medical Exams/Treatment

Query Case Tab Data Fields
Count of cases where the reason for the referral is ‘allegation of abuse’, and the age of the alleged victim is <=18, where there is at least (1) one attended Medical session during the reporting period. Presenting Tab §  Reason for the Referral (allegation of abuse)
People Tab §  Role (alleged victim),

§  Age at time of Referral (alleged victim’s age <=18)

Med Tab Session Log §  Date (within reporting period)

§  Status (attended)

If a case has more than 1 attended Med session during the reporting period, this report will only count one.
Counseling Therapy
Query Case Tab Data Fields
Count of cases where the reason for the referral is ‘allegation of abuse’, and the age of the alleged victim is <=18, where there is at least (1) one attended Mental Health session during the reporting period. Presenting Tab §  Reason for the Referral (allegation of abuse)
People Tab §  Role (alleged victim),

§  Age at time of Referral (alleged victim’s age <=18)

MH Tab Session Log §  Date (within reporting period)

§  Status (attended)

If a case has more than 1 attended MH session during the reporting period, this report will only count one.
Referral to Counseling Therapy
Query Case Tab Data Fields
Count of cases the reason for the referral is ‘allegation of abuse’, and the age of the alleged victim is <=18, where the ‘date therapy offered to the family’ is during the reporting period. Presenting Tab §  Reason for the Referral (allegation of abuse)
People Tab §  Role (alleged victim),

§  Age at time of Referral (alleged victim’s age <=18)

MH Tab §  Date Therapy Offered to Family (within reporting period)
Onsite/Offsite forensic Interviewing
Query Case Tab Data Fields
Count of cases where the reason for the referral is ‘allegation of abuse’, and the age of the alleged victim is <=18, where there is at least (1) one attended forensic interview session during the reporting period, grouped by location. Presenting Tab §  Reason for the Referral (allegation of abuse)
People Tab §  Role (alleged victim),

§  Age at time of Referral (alleged victim’s age <=18)

FI Tab Session Log §  Date (within reporting period)

§  Status (attended)

§  Location (matching NCA report terminology)

If a case has more than 1 attended FI session during the reporting period, this report will only count one. Your terms for FI Location must each have a match to NCA report terminology on the pick list tab.
Dispositions of Child Protective Services Information
Query Case Tab Data Fields
Count of cases where the reason for the referral is ‘allegation of abuse’, and the age of the alleged victim is <=18, where the CPS investigation closed date is during the reporting period, grouped by CPS dispositions. Presenting Tab §  Reason for the Referral (allegation of abuse)
People Tab §  Role (alleged victim),

§  Age at time of Referral (alleged victim’s age <=18)

CPS Tab §  Date Closed (within reporting period)

§  Disposition – (matching NCA report terminology)

Your terms for dispositions must each have a match to NCA report terminology on the pick list tab.

 

Law Enforcement Dispositions – number of cases where charges were filed
Query Case Tab Data Fields
Count of cases where the reason for the referral is ‘allegation of abuse’, and the age of the alleged victim is <=18, where the LE investigation closed date is during the reporting period, and the ‘charges filed’ radio button is ‘yes’. Presenting Tab §  Reason for the Referral (allegation of abuse)
People Tab §  Role (alleged victim),

§  Age at time of Referral (alleged victim’s age <=18)

LE Tab §  Date Closed (within reporting period)

§  Charges Filed (yes)

 

Cases accepted for prosecution
Query Case Tab Data Fields
Count of cases where the reason for the referral is ‘allegation of abuse’, and the age of the alleged victim is <=18, where the prosecution decision ‘review date’ is within the reporting period and the status is ‘accepted’. Presenting Tab §  Reason for the Referral (allegation of abuse)
People Tab §  Role (alleged victim),

§  Age at time of Referral (alleged victim’s age <=18)

Prosecution Tab –

Prosecution Decision

§  Review Date (within reporting period)

§  Status (accepted)

 

Convictions, Pleas, Acquittals
Query Case Tab Data Fields
Count of cases where the reason for the referral is ‘allegation of abuse’, and the age of the alleged victim is <=18, where the prosecution ‘outcome date’ is within the reporting period, grouped by prosecution ‘outcome’. Presenting Tab §  Reason for the Referral (allegation of abuse)
People Tab §  Role (alleged victim),

§  Age at time of Referral (alleged victim’s age <=18)

Prosecution Tab –

Prosecution Outcome

§  Outcome Date (within reporting period)

§  Outcome

Other services provided by CAC (tracked in NCAtrak)
Query Case Tab Data Fields
Count of attended FI, Med, VA, and MH sessions, and adjourned MDT meetings where the date of the session/meeting is during the reporting period and the reason for the referral on the case is ‘Other Direct Services’ or ‘Other Indirect Services’, grouped by ‘Other Direct Services and Other Indirect Services’, and age of person(s) receiving the service. FI, Med, MH, VA Tab – Session Logs §  Date (within reporting period)

§  Status (attended)

MDT Tab –

Meeting Results Log

§  Date (within reporting period)

§  Status (adjourned)

Presenting Tab §  Reason for Referral (Requesting Other Direct Services)

§  Reason for Referral (Requesting Other Indirect Services)

§  Other Direct Services / Indirect Services (matching NCA report terminology)

People Tab §  Role (Client)

§  Age at time of referral (age of person who received service)

VA Tab Session Log §  Attendee
Your terms for Other Direct Services and Other Indirect Services must each have a match to NCA report terminology on the pick list tab. For FI, Med, MDT, and MH sessions, the attendee is the person whose role on the case is ‘client’. The report will count one service provided for each VA session attendee.

 

How do I sign in?

To sign into your CAC’s individual site visit the URL provided to you (yourcac.caccarenet.com) and type in the login information!

login.caccarenet.com

What platform does CAC CareNet run on?

CAC CareNet runs on all major platforms and devices. Delivering the ease that your CAC needs on a desktop, tablet and phone, running Microsoft Windows, Mac OS X, Ubuntu, iOS, and Android

Is there a required browser for CAC CareNet?

CAC CareNet runs on all major platforms and devices, including laptops, desktops, tablets and smartphones, running Microsoft Windows, Mac OS X, Ubuntu, iOS, and Android. CAC CareNet follows you to the point of need.

Do you offer data migration from other systems?

Yes, We can migrate data from NCATrack, Excel, Access, and others.

Can more than one person be in the same Client file at one time?

Yes, multiple users can view and edit the client file at the same time.

Can more than one person be an admin?

Yes, more than one person can designated as an admin within the system.

What does the price include? And are there any ongoing costs?

The price includes your domain, custom set up, import of personnel and agencies, custom forms, and full training, both for the staff and for the executive director.

We do have a recurring fee which can be paid monthly, quarterly, semi-annually or annually, whatever is best for your budget. The ongoing fee includes additional training, support, updates and upgrades, security certificate and more.

Do you handle multiple locations? If so, do you charge extra for this?

Do you charge for extra users to the system?

No, once the system is setup your CAC can add as many users into the system as necessary.

Do you offer anything for documenting medical information?

Yes, we offer a comprehensive option for documenting medical information under the ‘Medical’ tab in a client profile. From there you can document Hx, exams, and recommendations.

Do you have anything for tracking or documenting Therapy/Mental Health?

Yes, CAC CareNet offers options for documenting both therapy and mental health.

How long does it take to get set up and going?

Depending on the size of your CAC, amount of clients, forms, and current system it could take as little as 1 week to get everything set up.

When is the saved data available for other users to see?

Once the data is saved, the system runs Real-time and is report-ready.